Customer Experience Specialist
This role will support the outside sales team, and is a critical component to our customers. In this role, you’ll meet customer needs by assembling quotes, executing on customer-specific requirements, and pulling together information to provide to customers to answer product-specific questions in the fluid power industry. Previous experience in fluid power is not required, but is nice to have.
Responsibilities
- Put together quotes for potential orders or bids
- Inbound and outbound customer communication via email and over the phone
- Track delivery timelines to ensure customer expectations are being met
- Support outside sales to ensure and increase customer satisfaction
- Support supply chain functions by forecasting inventory & purchasing
Desired Skills and Experience
- High School Diploma or equivalent
- 3+ years in a customer-facing, customer service, or account management role
- Microsoft Office
- Fluid Power experience is nice to have, but is not required, specifically Parker Hannifin product knowledge preferred
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ABOUT SKYWATER SEARCH
Start with your Short List
Led by a group of seasoned search industry professionals, SkyWater Search Partners brings new focus to a novel concept, “Short List Search.” Our purpose is to leave a lasting impression on the clients we serve by providing individuals who will make a measurable difference in their business. We strive to consistently deliver great results to our clients in a very timely manner.
Practice Areas
Our practice areas are led by highly experienced executive recruiters who take great care in fully understanding client requirements and candidate qualifications.
• Accounting and Finance
• Information Technology
• Operations
• Engineering
• Sales
• Marketing
• Human Resources
• Legal
• Construction
• Supply Chain
• Consumer Package Goods (CPG)
Founded on long-standing relationships and hundreds of successful placements throughout the Twin Cities business community, SkyWater Search Partners is a proven resource for clients and candidates looking to quickly and confidently explore their “short list” of best choices. Count on us to find the best people – and the best fit.
